1. Contracting entity and brand
LobbyKD is a brand and trading name of СБММОФФ ЕООД. When you buy or use a paid LobbyKD service, your contract is with СБММОФФ ЕООД. Billing is processed under СБММОФФ ЕООД through Stripe. The intended card-statement descriptor is LobbyKD, although the exact way a bank or card network displays the descriptor may vary.
2. Service description and proprietary model data
LobbyKD provides lobby-difficulty and K/D-related information generated via its Proprietary AI backtested statistical model, account tools and related digital services. LobbyKD is independent and is not endorsed by Activision or the publishers/operators of supported games. Results are generated via LobbyKD’s Proprietary AI backtested statistical model and are not official game, matchmaking, server or player data.
* denotes data generated via our Proprietary AI backtested statistical model.
To the maximum extent permitted by law, LobbyKD and СБММОФФ ЕООД do not warrant that any score, badge, lobby classification, historical record, statistic, recommendation, compatibility statement or other output is accurate, complete, current, error-free or suitable for any particular purpose. Actual players, lobby composition, matchmaking, server selection, game conditions and match outcomes may differ materially. You are responsible for how you use or rely on the information.
3. Accounts and acceptable use
You are responsible for keeping your credentials secure, providing accurate registration information and all activity performed through your account. Credential sharing, automated abuse, attempts to bypass quotas or security controls, reverse engineering of proprietary logic, submission of deliberately fabricated/manipulated identifiers, unlawful use and interference with the service are prohibited. We may rate-limit, suspend or terminate access where reasonably necessary to protect the service, users, payment integrity or legal rights.
4. Subscriptions, billing and immediate performance
Subscriber plans renew monthly or yearly through Stripe according to the billing option selected; API Account subscriptions renew monthly. Subscriptions continue until cancelled. A scheduled cancellation normally remains active until the current paid period ends. Prices and billing intervals shown immediately before checkout form part of your purchase.
Before a paid checkout begins, LobbyKD requires an express request to start providing the digital service immediately during any applicable statutory withdrawal period and a separate acknowledgement explaining how immediate performance can affect the right of withdrawal. The exact wording, version, time and supporting evidence are recorded and a confirmation is sent on a durable medium by email after checkout. Nothing in these Terms excludes a consumer right that applicable law says cannot be waived.
A payment dispute, fraud signal, unauthorized-payment report or other material billing risk may result in immediate suspension, restriction or cancellation while the matter is reviewed.
5. Withdrawal, cancellation and refunds
Cancellation and withdrawal rights are described in the Refund & Cancellation Policy, which forms part of these Terms. Except where applicable law requires otherwise, paid access that has begun and one-time digital credit purchases are non-refundable. Mandatory remedies for non-conforming digital services, unauthorized payments, duplicate billing, fraud and other rights that cannot lawfully be excluded remain unaffected.
6. Availability and third-party dependencies
The service may be changed, interrupted, delayed, restricted or unavailable because of maintenance, faults, hosting or network failures, third-party APIs or platforms, Stripe/payment services, game updates, anti-abuse controls, security incidents or events outside our reasonable control. We do not guarantee uninterrupted availability, continued compatibility with any game/platform, or that a third party will continue providing any feature on which LobbyKD depends.
7. Intellectual property
LobbyKD software, site design, databases, scoring methods, generated presentations, branding and other proprietary materials are owned or licensed by СБММОФФ ЕООД except for third-party trademarks and materials identified as belonging to their respective owners. No purchase transfers ownership of LobbyKD intellectual property.
8. Disclaimer of warranties
To the maximum extent permitted by applicable law, the service is supplied on an “as available” basis without contractual guarantees beyond those expressly stated and without implied warranties that may lawfully be excluded. Nothing in this clause removes statutory guarantees or conformity rights that cannot be excluded for consumers.
9. Limitation of liability
To the maximum extent permitted by applicable law, LobbyKD, СБММОФФ ЕООД and their directors, officers, employees, contractors and service providers are not liable for indirect, incidental, special, exemplary, punitive or consequential loss; loss of profits, revenue, business, opportunity, goodwill or data; gameplay or matchmaking outcomes; game-account action or sanctions; loss caused by reliance on model-generated data; service interruption; third-party platform failure; or connectivity/device problems.
Where a monetary liability cap is legally permitted, the aggregate liability of СБММОФФ ЕООД arising from the affected LobbyKD service will not exceed the fees actually paid by the claimant for that affected service during the 12 months immediately preceding the event giving rise to the claim. This cap does not apply where applicable law prohibits such a limitation.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer remedies and, where applicable, liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or wilful misconduct/gross negligence to the extent the governing law does not permit limitation.
10. Governing law and consumer protections
These Terms are governed by Bulgarian law, subject always to any mandatory consumer protections that apply to you under the law of your country of habitual residence and applicable EU law. Nothing here deprives an EU consumer of a court or remedy that mandatory jurisdiction rules make available.
11. Changes and severability
We may update these Terms prospectively for legal, security, operational or product reasons. Material changes will not retroactively remove accrued mandatory rights. If any provision is held invalid or unenforceable, it will be limited or severed to the minimum extent necessary and the remaining provisions will continue to apply.